PRIVACY POLICY

1. Our Commitment to Privacy

At Golden Group Colombia, we respect your privacy and are committed to protecting your personal information. We handle all information responsibly, securely and in accordance with Colombian data protection laws, including Law 1581 of 2012.

 

2. Information We Collect

We may collect personal information such as your name, email address, telephone number, business details and any information you voluntarily provide when contacting us or using our services.

 

Our website may also collect basic technical information, including cookies and website usage data.

 

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and communicate with you.

• Provide and improve our services.

• Manage business relationships and operations.

• Process transactions and fulfil contractual obligations.

• Comply with legal and regulatory requirements.

• Send business updates or marketing communications where authorised.

 

4. Sharing Your Information

We do not sell your personal information.

 

We may share information with authorised service providers, affiliated businesses or government authorities where necessary and legally permitted.

 

Any international sharing of personal information will comply with applicable Colombian data protection requirements.

 

5. Protecting Your Information

We take reasonable security measures to protect personal information from unauthorised access, loss, misuse or disclosure.

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We retain information only for as long as necessary for its intended purpose or as required by law.

 

6. Your Privacy Rights

Under Colombian law, you have the right to access, update and correct your personal information, request information about its use, and request deletion or withdraw consent where legally permitted.

 

To exercise these rights, please contact us using the details below. We will respond within the timeframes established by Colombian law.

 

7. Cookies

Our website may use cookies to improve functionality and understand how visitors interact with our website.

 

You can manage cookies through your browser settings or available website privacy controls.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements.

 

Any updates will be published on our website.

 

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

 

Golden Group Colombia S.A.S.

Bogotá, Colombia
Email: privacy@goldengroup.com.co
Phone: +57 311 888 1555

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Golden Group Colombia
Built on Trust. Driven by Excellence.